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Return & Refund Policy for Lovepetin

Thank you for shopping with Lovepetin. If you are not entirely satisfied with your purchase, we're here to help.

 

Return Policy

 

Return Period

  • You have 7 days to request a return from the date you received the item.

Non-Returnable Items

  • POD products (Print-On-Demand)
  • Used products
  • Pre-sale products

Return Conditions

  • Items must be unused and in the same condition that you received them.
  • The items must have all original tags attached and be in their original packaging.
  • Any free gifts received with your purchase must also be returned, otherwise, the cost of the gift will be deducted from your refund.

Return Process

  1. Contact Us: To initiate a return, please email us at support@lovepetin.com with your order number and details about the product you wish to return.
  2. Shipping Costs: If the return is not due to a product quality issue, you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Refund Policy

 

Refund Process

  • Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you of the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within 7 business days.

Shipping Costs

  • If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a product quality issue.

Contact Information

 

If you have any questions about our Return & Refund Policy, please contact us at support@lovepetin.com. We are here to assist you and ensure a smooth return process.

 

Thank you for choosing Lovepetin!

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